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Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
What is your Return Policy?
You can request a return within 30 days of receiving your order, provided the item is unused, in its original condition, and includes all packaging and accessories.
Certain items, such as bedding and personal care products, cannot be returned once opened due to hygiene reasons. Customers are responsible for return shipping costs, unless the item is defective or incorrect.
For full details, please refer to our Return & Refund Policy.
What payment options are avaible?
- American Express
- Apple Pay
- Diners Club
- Discover
- Discover
- Google pay
- Maestro
- MasterCard
- Shop Pay
- Union Pay
- Visa
When will i recieve my order?
Orders are processed within 1-3 business days, and shipping typically takes 5-12 business days, depending on the destination. Once your order has been shipped, you will receive a tracking number to monitor its progress.
If your order has not arrived within 3 days after the estimated delivery date, please contact us at info@elanvit.com.
Do you offer customer support?
Our customer support team is available to assist you with any inquiries.
Email: info@elanvit.com
Phone: +61485841269
We aim to respond to all inquiries as quickly as possible.